RCM-Strategy

3 Ideas for Your 2020 RCM Strategy

While insurance reimbursements continue to fall and costs to provide care continue to climb, boosting revenue cycle performance is a key focus for hospitals and healthcare facilities seeking to improve bottom-line results in 2020. Taking a critical look at your revenue cycle management (RCM) strategy is one big way to keep your organization financially healthy […]

gratitude for your patient

Simple ways to show gratitude this season

This time of year, there’s an extra sense of giving and attitude of gratitude in the air. Showing gratitude to your healthcare patients isn’t just another way to say thank you — research shows

Automated-billing

Discover the benefits of automated billing

As consumers, by now nearly everybody recognizes online and automatic payment options as standard operating procedure across everyday industries. From your favorite streaming service to basic utilities, gym membership or your dog’s toy and treat subscription box, the convenience of not having to manually pay every bill each month has become the norm. Companies are […]

Customer-focused-billing

Delivering a customer-focused billing experience

Though it may seem difficult to accomplish successfully within the collections industry, at RadiologyBill we’ve uniquely positioned ourselves to help our clients deliver a customer-focused billing experience. It all starts at the top and it’s been that way since day one. Our third-generation family business has worked hard to offer the personal attention, customer service […]

Bill-Collecting-Across-Generations

Bill Collecting Across Generations

Just as with tastes in music, television and what’s considered trendy, there are generational gaps and varied preferences for dealing with debt and methods for repayment. While common interests of Baby Boomers, Generation Xers, Millennials and members of Generation Z may not overlap much, they all have one thing in common: debt. The sources of […]

Revenue-Challenges

4 Common Revenue Challenges Companies Face

Increasing healthcare industry regulations and emerging trends make staying on top of your revenue cycle management a time-consuming, challenging and burdensome task. One of the most frequent contributors to a backup or struggle in revenue management and collections is the growth and expansion of your organization. It’s almost a good problem to have — it’s […]

10-Patient-Pay-Statistics

10 Patient-Pay Statistics You Should Know

How much revenue is your practice missing out on? No matter what financial management policies and accounts receivable procedures you have in place, it’s likely you’re dealing with some bad debt. It’s money your business has earned and is entitled to, but do you have the time and resources required to track it down and […]

Staff-Satisfaction

3 Ways to Improve Staff Satisfaction

No one wants to feel like they are just a cog in a large machine when they go to work. Since families – on average – only spend 37 minutes of quality time together per day during a work week, it is important to show support in your office. Not doing so can take a […]

Customer-Needs

3 Tips to be the Mentor your Heroic Customer Needs

Did you know that being an in-house debt collector makes you part of a superhero team? Think about it. You’ve probably seen this played out at some point, even if you weren’t aware of it. There’s an uneventful character that suddenly gets called into action. They experience various trials and have to avoid mysterious obstacles, […]

Healthcare-Changes-2019

How Healthcare Changes in 2019 can Affect Your Revenue

2018 was a year of change in the healthcare industry. Diverse groups of technologies began to enter the doctor-patient arena, and quickly shaped the way we practice healing. Blockchain technologies were investigated, Artificial Intelligence went mainstream for imaging diagnostics, and cyberattacks in the healthcare industry doubled. That’s a lot of change for one year! So […]

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